Most works are wrapped in protective shipping material and sent in a rigid cardboard box. Smaller, sturdier items are wrapped and mailed in a bubble mailer. Orders will be shipped via USPS, usually Priority Mail, or for larger art pieces, by Ground Shipping. Please allow 2 - 4 days for processing and 1-2 weeks for delivery. All artwork is insured for its value during shipping. Should any artwork be lost or damaged, please contact us. Once the shipper pays out the insurance claim, we can offer refunds for original paintings.
Expectations and Refunds:
ArtbyBre strives for a perfect fit and finish, each original piece is handmade so please expect some minor imperfections; this is what makes each piece unique! No original can be recreated.
Color of an actual item may appear slightly different than what is viewed on your computer screen. We do our best to match what you see to online to the originals, but it is difficult for us to compensate for everyone’s personal computer settings.
No refunds or exchanges on items unless item is damaged in shipping. Must show proof of damage. Contact us for any special circumstances.
Care:
Take special care of your artwork. Display in an area that is not in direct sunlight to prevent yellowing or fading of the artwork, particularly if the artwork has an epoxy resin topcoat. To clean, use a damp rag or duster to wipe down. Prints are recommended to be framed to prevent damage.
Rights To Images:
The artist reserves the right to use and sell reproductions of sold art to promote her work. All reproduction rights are retained by the artist herself. Any purchased artwork may not be reproduced by any process without proof of permission from ArtByBre.
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